The price of tickets for people with reduced mobility is set by the sponsor company. You can check this during the online sale when enabled. You can also ask us at infonavarrarena@nicdo.es.
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Accessibility
People with reduced mobility and/or special needs
Navarra Arena has a space reserved for people with reduced mobility on the ground floor of the venue. People with reduced mobility can purchase tickets on the sales platforms indicated in the info of each event. The seats for this area are identified as "Reduced mobility" or a similar designation.
Physical PRM seats
Physical Accessibility
ENVIRONMENT AND ACCESSIBLE VENUE
Access to the seats for people with reduced mobility will be via Gate C. This access is free of architectural barriers and properly signposted. Our assistance staff will take care of people with reduced mobility and their escorts, and will accompany them to their purchased seats.
PRM SEAT LOCATION
32
The PRM seats are located on the ground floor of the venue at the height of the street entrance. In total, we have 32 seats for people with reduced mobility and their escorts. The rest of the seats at Navarra Arena are not accessible, nor is the access to the arena.
PARKING
In the surroundings of Navarra Arena there are parking spaces for people with reduced mobility. In addition, we have parking spaces for people with reduced mobility that can be hired upon reservation on our website.
We have implemented the use of innovative technologies to make the concerts we host at Navarra Arena accessible to people with hearing disabilities and deaf people.
Hearing Vibrating vests and magnetic loops
Hearing Accessibility
VIBRATING VESTS
These Live S5M2 vibrating vests, developed by Timmpi (immersive system as a complete and inclusive tactile audio solution), are individual devices that record sound frequencies and transform them into vibrations, allowing the wearer to feel the music through vibration.
HOW THEY ARE USED
To request any of these two systems, you will find an application form on each event page. The request will reach our technical team. The technical team will contact you to supply the hearing system at the event.
More information
Access to the seats for people with reduced mobility will be via Gate C. This access is free of architectural barriers and properly signposted.
In case you have a disability with a need for special access, and do not have a reduced mobility ticket, please contact us at ¿? and we will assess your situation.
Only one person per person with reduced mobility. However, if your situation is different, you can contact us at infonavarrarena@nicdo.es to tell us about your situation and we attempt to accommodate the people necessary when Navarra Arena sells these tickets.
If you use a wheelchair, you will not be able to reach the seats. If you have bought the ticket on our website or in Baluarte, please contact infonavarrarena@nicdo.es and we will study your case according to your needs and the availability of tickets. If you have bought them on another sales platform, contact them and explain your situation.
No, for safety reasons, only those people who can go up and down stairs will be able to access the arena, since access and evacuation is carried out by stairs.
Get in touch with us at infonavarrarena@nicdo.es to explain your situation and we will study your case according to your needs and the availability of tickets.
Yes, there are several places for people with disabilities on the perimeter of the building.
Yes, the Navarra Arena public service staff will assist people with disabilities who need this.
Get in touch with us at infonavarrarena@nicdo.es to tell us about your situation and we will study your case to help you as much as we can.
Yes, according to current regulations, guide dogs can access as long as they are duly accredited.
We have implemented the use of innovative technologies to make the concerts we host at Navarra Arena accessible to people with hearing disabilities and deaf people. We have two systems: vibrating vests and magnetic loop.